Privacy

Privacy

1 INTRODUCTION

This Privacy Policy governs access to and use of the idil.gr Website and Online Store.

idil.gr is the "Website" and the "Online Store" of exhibition and distribution of products (shoes and accessories) via the Internet, which is managed and maintained by the Greek public limited company MENTHEMODE SINGLE MEMBER P.C., based in Athens Solonos 53 PC 10672 (Tax Identification Number: 801863886 / Tax Office D ATHENS / No. G.E.M.H: 164778501000). (Hereinafter the "Company").

Any natural person who visits the pages of the site or makes use of the services for the sake of brevity herein is referred to as the "Personal Data Subject" or "Subject".

The management and protection of your personal data is governed by the terms of this notice and the relevant provisions of both Greek and EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Data Protection Authority. Personal Character. Any possible future change of the above regulatory framework will be the subject of this.

This Privacy Policy (hereinafter referred to as the "Data Policy" or "PPPD") is intended to inform you of the Company's policy regarding your personal data, which you provide to us, so that you know the purpose of their processing by us. , the category of recipients, and the procedures you can follow to exercise your legal rights.

This Policy is an integral part of the idil.gr Terms of Use and. The Company, in its capacity as Responsible for data processing, may from time to time modify its Terms and Policies, including the "PPPD", or you are partially terminated, at its sole discretion. Any modification herein will take effect as soon as the modified Policy is posted on the Website. We therefore urge you to periodically verify its contents.

In any case, if you continue to use our Website and its services and the services of our Online Store after modifications have been made in accordance with the above, you will be deemed to accept these modifications unconditionally. If you do not agree to the terms of this Policy, as it may be modified, you must stop using our Website and our Online Store.

Your privacy as well as the security and protection of your personal data are very important for the Company. For this reason we collect and manage your personal data with the utmost care, responsibly and adopt special measures to preserve them safely. For detailed information on how the Company manages your personal data, we invite you to read the following Data Policy, where you will find all the basic information for the processing of your personal data by the Company in relation to your browsing in idil.gr and by using the services offered.

We also encourage you to read the idil.gr General Terms section which contains detailed information about the terms and conditions of the services we provide. Some services may be subject to specific legal requirements and regulations. In these cases, we will make sure to provide you with all the information you may need each time.

The Company is not responsible in any way for the Terms of Protection and Management of Personal Data of other websites, to which you can probably connect through links (links) through this website.

For any clarification, question or legal requirement on your privacy and processing of your personal data, you can contact us at any time by sending a request to our Customer Service Department stating the request as "confidential" via email (email) ecommerce@idil.gr or by sending a written letter to the address of the registered office of the Company. If you wish, you can also contact the Personal Data Protection Officer (DPO) by sending a letter electronically or by mail to the "Personal Data Protection Officer". Responsible for the Processing of Personal Data: MENTHEMODE SINGLE MEMBER P.C., Solonos 53 PC 10672 TIN: 801863886 / Tax Office D ATHENS / No. G.E.M.H: 164778501000

2. PERSONAL DATA PROTECTION POLICY

2.1. DEFINITION OF PERSONAL DATA

Personal Data means any information relating to the data subject, ie any information relating to any natural person to whom the data relates and whose identity is known or verifiable. Such information, as defined by the Law and the relevant European provisions, are for example the name, address, date of birth and sex of the member, mobile phone number, e-mail address (email) as well as usage data, such as for for example username, password and IP address.

2.2. COLLECTION AND PROCESSING OF PERSONAL DATA

For your simple browsing in our Online store, the Company does not ask you for any personal information. However, the Company, while browsing or using the services offered by idil.gr, collects and processes browsing data through cookies that relate exclusively to your shopping habits.

The categories of personal data that the Company collects and processes during your visit / browsing the idil.gr Website and Online Store are the following:

1. a) we collect the necessary Personal Data, which according to the Law and the General Terms of Use, are deemed necessary in order to complete, execute and send your order. Among them, for example, are Name and Surname, the Email Address, the Contact Telephone (landline and mobile), the Product Delivery Address (street, city, postal code, country), the Payment Address of the order, the Date Birth, Gender and Payment Details such as Credit / Debit Card Mask, Privilege Card Details etc. and the Type of Document you want to issue (Receipt or Invoice). In case you request the issuance of an Invoice, you will be asked for details of your company such as the Company Name, the Tax Identification Number, the Tax Office, the Activity, the Headquarters Address as well as the Contact Phones (landline and mobile).
2. b) we collect your Email-Electronic Address during your registration in the service of our Newsletters, in order to send you news and offers about the company idil.gr, its products / services, etc.
   
   Your email address will remain in our database unless you request the removal from the list. You can do this by using the unsubscribe links in any of the email newsletters we send you. As long as your email address remains in our database, you will receive periodic email updates from us.
3. c) We collect and process the Personal Data, such as your Name, Surname, Email, Telephone and the Code of your Order, which you provide to us when you contact our Customer Service, in order to ensure the possibility of contacting you, with in order to provide assistance regarding your current orders as well as your information about new products / services. If you choose to contact us using the contact form on the "Contact" page, none of the data you provide will be stored by this Website transferred / processed by any of the third party data processors specified in Section 2.5. Instead, the data will be sorted into an email just for you to reply to.
4. d) we collect your Name and Surname, your Electronic Address (e-mail), your Personal Password (Password), your Gender and Date of Birth when you register as a Member at idil.gr and open an Account, so that to complete your purchases from our online store.
5. e) in case you provide personal data of third parties (such as Name, Surname, Address, Telephone) to idil.gr (eg cases of buying gifts for a Third Part), idil.gr will protect the Personal Third Party Data in accordance with this Privacy Policy.

2.3. PURPOSE OF COLLECTION AND PROCESSING OF PERSONAL DATA

The personal data you declare during your visit / browsing the pages and services of the idil.gr website, are intended and processed exclusively for the following purposes:

- for the completion and execution of the purchase contract of the products offered by idil.gr. Upon completion of your purchase, you will be asked for the necessary Personal Data that will ensure the execution of the contract, such as payment, the necessary checks against fraud (in cases of payment by credit / debit card), debit, shipping product and return management,

- to offer idil.gr services, through your registration on the Website and the use of services intended only for Registered Users / Members. Registration on the Website is possible through the entry of specific Personal Information, necessary for the verification of the Identity of the Underlying Personal Data and the evolution of the services offered to the registered users. For this purpose, the Company may collect, in relation to each service and its characteristics, the necessary Personal Data for the development of the service requested by the Personal Data Subject,

- to send newsletters of the Company and idil.gr, for commercial communication about our products and services, so that you are informed about innovations, new arrivals, exclusive products, and offers,

- for communication between us, and the management of your requests through the Customer Service Department,

- to improve the services provided. Always with your consent, we may use your contact information in the context of conducting market research and general surveys to find satisfaction, in order to improve our services and the relationship with our users.

- for statistical surveys and data analytics as a whole in order to understand how users interact and use the digigalakis.com Website, improving our products and services.

In the above cases, the processing of your Personal Data is considered legal as it aims to execute a contract between us or to provide a specific service that you requested.

This information may not be used by any third party without complying with the applicable provisions.

2.4. TERMINATION OF PERSONAL DATA

The Company processes your personal data throughout the validity of the respective contract and after its termination or expiration in any way for as long as defined by the applicable legal framework.

In particular, your personal data processed by the Company must be kept throughout the period required by the purpose of the processing for which they are processed and / or the applicable legal framework.

At the end of this period, the data are kept in accordance with the applicable institutional framework for the period provided by the termination of the business relationship or for as long as is required to defend the rights of the Company before a Court or other competent Authority.

2.5. RECIPIENTS OF PERSONAL DATA AND PURPOSE OF TRANSMISSION

Your Personal Data is processed by the Company that has the status of Personal Data Processor.

For organizational and operational requirements related to the provision of products and services by idil.gr, the Company may forward your personal information to its agents and / or subcontractors in order to support, promote and execute your business relationship with it, but always under conditions that fully ensure that your personal information is not subject to any illegal processing, ie other than the purpose of the transfer in accordance with the above.

The Company reserves the right for the above purposes to transmit your Personal Data:

- to the courier companies with which it cooperates, as mentioned in the General Terms of Use, in order to ensure the shipment to you of the products you have selected from the idil.gr Online Store,

- credit card providers to process your payment to ensure that the products you have selected from the idil.gr Online Store are sent to you,

- to third parties, natural or legal persons, who may provide on behalf of the Company the promotion and marketing services of both the Company and its products or services,

- or to our third party partners who provide technical services, such as hosting and technical support services.

All partners, agents and / or subcontractors have been evaluated and selected by the Company for their proven reliability and competence and all comply with the legislation set out in the above paragraphs. In case some of them are based in countries that do not belong to the European Union, the transfer of your Personal Data is carried out with the guarantees provided by Law.

The Company and idil.gr will not make available for sale or otherwise transmit or disclose personal data of the Subjects of its website to third parties, except the above mentioned ones, without the consent of the Subject, with the exception of the application of relevant legal dictates and to the Competent Authorities only. The data kept in the file may be disclosed to the Competent Judicial, Police and other Administrative Authorities on their behalf and in accordance with the applicable legal provisions. In addition, in case of legal order, service order or official preliminary examination, idil.gr and the Company reserve the right to make the relevant data available to the respective service.

2.6. SUBJECT CONSENT

By conducting any of your transactions and using any Service on idil.gr, in accordance with the General Terms of Use of idil.gr you declare that you are over 15 years of age and accept and consent to this Privacy Policy and in particular:

2.6.1. Register as a Member - Create an Account

When you register as a Member, if you enter your Personal Data into your Member Account, you agree that idil.gr will use this data for all necessary uses in order to successfully complete the transaction between you.

2.6.2. Checkout

Upon completion of your order, if you enter your Personal Data, then you agree that idil.gr will use this data for all necessary uses in order to successfully complete the transaction between you. In addition, you agree that idil.gr will use this data for possible refunds to you in the event that you exercise your Right of Withdrawal in accordance with the provisions of the General Terms of Use and the Law.

2.6.3. Marketing and Advertising Actions

By subscribing to the newsletter service at idil.gr you agree that idil.gr will process and use your personal data for advertising purposes, such as e.g. sending an email with general information or advertising character (newsletters) regarding the Company, its products and services.

If you wish, idil.gr will waive the use of your Personal Data for advertising purposes, provided, however, that you request or follow the removal procedures from the list of registered members who receive idil.gr newsletters. You can, at any time, send a relevant email to ecommerce@idil.gr to set up in your Member Account the Newsletter Sending Function or to Delete from them following the procedures defined in each type of email newsletter you receive from us.

2.6.4. Processing regarding fraudulent acts

By completing a transaction on idil.gr you agree that in the event of reasonable information and as the case may require, idil.gr will have the right to collect, process and use all data necessary for the disclosure, such as and the cessation of bids created with fraudulent intent as well as details of any other illegal or unconventional use of idil.gr.

In addition, the Company is required by law to report to the Personal Data Protection Authority any unlawful breach of its Personal Database Website of any third party data processing to any and all relevant persons and authorities within 72 hours of the breach if it is obvious that the personal data stored in an unrecognizable form has been violated.

2.6.5. Transfer to Legal Services in case or in the absence of a Legal Order

As the transfer of data is not permitted by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as for the prosecution of criminal acts.

2.7. TRANSPORTATION AND STORAGE OF PERSONAL DATA

The transfer of Personal Data between the idil.gr and your browser is encrypted and delivered via HTTP.

Your data is stored on our servers in a secure location.

2.8. RIGHTS OF THE SUBJECT, INFORMATION AND DELETION

The provision of your Personal Data is a contractual obligation. You retain your free will and choice as to whether you will disclose your Personal Data to us or not, but due to the required data, it will not be possible to conclude or execute your Sales Agreement and your requests from our Company.

In case of conclusion of a Contract for the Sale of products by idil.gr, the processing of the data of the Subject will be carried out with the sole purpose that the Company can fulfill its legal obligations and can be in accordance with the tax provisions and the applicable legislation to which it is subject. .

You are free to decide whether to enter into a Sales Agreement with us and whether or not to disclose your details. If, however, you enter into a Sales Agreement, your Personal Data will be necessary and will be processed for the fulfillment of these legal obligations to which the Company is subject.

The Company performs the following processing of personal data only in the case in which the Personal Data Subject has given its explicit consent:

- conducting marketing, polling and market research,

- analysis of browsing and consumption habits in the environment through the use of the Profile of the Underlying Personal Data, with the sole purpose of creating a better shopping experience and personalizing it on the Website.

Providing your Personal Data for such activities is entirely optional. You are free to provide or not your Personal Data for this purpose, but without them the Company will not be able to perform marketing and advertising actions, polls and market research or analysis of your habits.

After verifying your identity, as Subjects of Personal Data you have the following rights:

Right to information: The company must inform you about the processing in which it submits your data, such as what data it processes, for what purpose, for how long it keeps it, using clear and simple wording.

Right of access: You have the right to receive confirmation from the company as to whether or not the personal data concerning you are being processed and, if that is the case, you have the right to access this data.

Right of correction: You have the right to request from the company the correction of any inaccurate personal data and the completion of any incomplete data.  

Right to delete: You have the right to request from the company the deletion of personal data, which can be satisfied if certain conditions are met.           

Right to restrict processing: You have the right to ensure from the company the restriction of the processing, if specific conditions are met.

Right of objection: You have the right to object, at any time, to the processing of personal data concerning you. The company in this case should stop the processing, unless it demonstrates compelling and legal reasons that prevail over your interests, rights and freedoms as a data subject or to establish, exercise or support legal claims.

Right to human intervention in a decision through an automated procedure: You have the right to object, at any time, to the processing of personal data concerning you. The company in this case should stop the processing, unless it demonstrates compelling and legal reasons that prevail over your interests, rights and freedoms as a data subject or to establish, exercise or support legal claims.

Entitlement: You have the right to request from the company to receive your personal data, which you have provided in a structured, commonly used and machine-readable format, or to transfer the company to another provider.

For your further facilitation regarding the exercise of your relevant rights, the COMPANY takes care of the development of internal procedures in order to respond in a timely and efficient manner to your relevant requests.

At any time, you reserve the right to be informed or to object to the further processing of your data in accordance with the applicable legislation for the Protection of Personal Data. For this purpose, your request should be addressed in writing to the Company and idil.gr or by sending the relevant e-mail to ecommerce@idil.gr by phone to the Customer Service Department by calling +30 210 3605 700 daily from 10.00 a.m. until 18.00 p.m. (except Greek holidays).

If you believe that your Personal Data has been illegally held, you can submit an application to one of the Supervisory Authorities responsible for complying with the Privacy Policy.

We respond to your requests free of charge without delay, and in any case within (1) one month from the time we receive your request. However, if your Request is complicated or there is a large number of your Requests we will inform you within the month if we need to receive an extension of another (2) two months within which we will respond to you. If your Requests are manifestly unfounded or excessive, in particular due to their recurring nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or refusing to follow up on the Request. .

This text may change over time, so we urge you to periodically verify its contents.

2.9. LEGISLATIVE REFERENCES AND USEFUL LINKS

The processing of the Personal Data of the users / Customers of idil.gr is done by the Company, which also uses an EU-based Privacy Officer and is subject to the terms of the General Regulation (EU) 2016/679 Data, and the European and Greek regulations for the processing of Greek personal data and audits of the competent Greek Audit Authority.

EU General Data Protection Regulation 2018 (GDPR)

When you visit the pages of www.idil.gr you may be asked to provide your personal information concerning you (name, surname, e-mail address, shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the websites www.idil.gr, are kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the operation of the respective service and may not be used by any third party (except as provided by law to the competent authorities only).

In any case, MENTHEMODE SINGLE MEMBER P.C. employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may be disclosed to companies cooperating with MENTHEMODE SINGLE MEMBER P.C., in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information are not subject to any illegal processing.

At any time, the user reserves the right to be informed or to object to the further processing of his data in accordance with the applicable legislation for the protection of personal data.